Privacy Policy

Website: https://freshmediqglobal.com/
Effective Date: 17 July 2025

At FreshMediQ, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

When you use our website, we may collect the following types of personal information:

  • Full name
  • Phone number
  • Email address
  • Basic health-related information (if submitted through forms)
  • Technical information (such as IP address, browser type, cookies, and device information)

2. How We Use Your Information

We use the information collected for purposes such as:

  • Contacting you regarding health inquiries or service requests
  • Improving the quality of our services and user experience
  • Analyzing website usage and performance
  • Sending promotional updates and health tips (with your consent)

3. Data Storage and Security

We store your personal data securely using technical and administrative measures to prevent unauthorized access, disclosure, or misuse. Your data will be retained only for as long as necessary to fulfill the purposes stated above.

4. Disclosure to Third Parties

We do not sell or share your personal information with third parties except in the following cases:

  • With your explicit consent
  • As required by law or government regulations
  • With trusted service providers for operational needs (e.g., payment gateways or hosting services)

5. Your Rights

You have the right to:

  • Access, edit, or request deletion of your personal data
  • Withdraw consent for data usage at any time
  • Opt out of marketing communications

To exercise these rights, please contact us using the details provided below.

6. Cookies

We use cookies to enhance your browsing experience and improve our services. You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

FreshMediQ – Customer Service Team
Email: admin@freshmediqglobal.com
LINE Official: @freshmediqglobal
Website: https://freshmediqglobal.com/

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